Contact

One person answers everything here. No ticket queue.

The fastest route is WhatsApp. If you are sending files for a free profit audit, email works better.

What to expect

• A new enquiry: answered within one business day, usually the same day.
• A free profit audit: send one month of order, advertising and settlement exports. The one-page report comes back within three working days. No charge, no call unless you want one.
• A custom quote: a written proposal within two working days of us understanding the scope.
• An existing client with something broken: use WhatsApp. Response times by plan are in the Terms of Service.

Business details

We invoice in Indian rupees with GST at 18%. Export clients are invoiced without IGST under a Letter of Undertaking.

Before you write

Most questions are already answered on the main page — what the monthly fee covers, who owns the code, what happens when you outgrow a plan, and how billing works. The Terms and Refund Policy have the detail behind those answers.